Service Description
A two-day evaluation package on the organization's Development Processes and Quality activities

Customer Benefits
In a relatively very short time (two days for collecting the information and 3-5 days for doing the analysis), the organization receives a professional, objective status report of its quality and its development processes. This enables the organization to re-examine its quality activities and their degree of effectiveness.

What does the customer receive?
The customer receives a detailed report, accompanied by graphs, depicting the quality status of the organization and what can be done to improve it. A detailed action plan can be derived from the report to improve the situation.

The analysis includes:

• Selected development and service processes
• Flow of work products between the various development / service functions 
• Root Cause Analysis of the faults reported by customers
• Root Cause Analysis of the faults that escaped testing
• Classification of all processes into three categories according to their added value to the product's quality